EQUINIX

Designing a mapping interface for a data center company

EQUINIX

Designing a mapping interface for a data center company

EQUINIX

Designing a mapping interface for a data center company

YEAR

2019

ROLE

UX/UI lead

INDUSTRY

Data center mapping

Equinix is a global data center company that spans across 5 continents. They provide infrastructure for all sorts of industries (finance, manufacturing, retail, transportation, government, healthcare) and keep their data safe and secure in their facilities. Leaders at what they do, they strive to deliver the best infrastructure and services to their clients, while maintaining their commitment to security and sustainability.

YEAR

2019

ROLE

UX/UI lead

INDUSTRY

Data center mapping

Equinix is a global data center company that spans across 5 continents. They provide infrastructure for all sorts of industries (finance, manufacturing, retail, transportation, government, healthcare) and keep their data safe and secure in their facilities. Leaders at what they do, they strive to deliver the best infrastructure and services to their clients, while maintaining their commitment to security and sustainability.

YEAR

2019

ROLE

UX/UI lead

INDUSTRY

Data center mapping

Equinix is a global data center company that spans across 5 continents. They provide infrastructure for all sorts of industries (finance, manufacturing, retail, transportation, government, healthcare) and keep their data safe and secure in their facilities. Leaders at what they do, they strive to deliver the best infrastructure and services to their clients, while maintaining their commitment to security and sustainability.

Fig 1. Equinix data center locations

Fig 1. Equinix data center locations

Fig 1. Equinix data center locations

What was happening?

Due to the vast size of their data centers, technicians were struggling to efficiently solve a ticket regarding a specific box. The main issues were around finding the correct data box and creating an internal route to tackle more of the present issues.

Role and goals

My goal and mission in this project was to design a new mapping software that combined the use of beacons and mapping technologies in an effective and efficient way. We kicked off the project with a discovery process, we held different interviews with stakeholders, data center workers and analyzed client data extensively in order to frame the challenges we were facing and the resulting requirements.

What was happening?

Due to the vast size of their data centers, technicians were struggling to efficiently solve a ticket regarding a specific box. The main issues were around finding the correct data box and creating an internal route to tackle more of the present issues.

Role and goals

My goal and mission in this project was to design a new mapping software that combined the use of beacons and mapping technologies in an effective and efficient way. We kicked off the project with a discovery process, we held different interviews with stakeholders, data center workers and analyzed client data extensively in order to frame the challenges we were facing and the resulting requirements.

What was happening?

Due to the vast size of their data centers, technicians were struggling to efficiently solve a ticket regarding a specific box. The main issues were around finding the correct data box and creating an internal route to tackle more of the present issues.

Role and goals

My goal and mission in this project was to design a new mapping software that combined the use of beacons and mapping technologies in an effective and efficient way. We kicked off the project with a discovery process, we held different interviews with stakeholders, data center workers and analyzed client data extensively in order to frame the challenges we were facing and the resulting requirements.

Fig 2. Estimote beacon used for blue dot navigation

Fig 3. Existent alarm system

Fig 2. Estimote beacon used for blue dot navigation

Fig 3. Existent alarm system

Fig 2. Estimote beacon used for blue dot navigation

Fig 3. Existent alarm system

How I gave value to the project

I was able to combine and adapt the available technologies to create a real time map of the data center facility. This outcome improved the search time it took for workers within the facility to find a specific box, which decreased the time to solve and close a client ticket overall.

How I gave value to the project

I was able to combine and adapt the available technologies to create a real time map of the data center facility. This outcome improved the search time it took for workers within the facility to find a specific box, which decreased the time to solve and close a client ticket overall.

How I gave value to the project

I was able to combine and adapt the available technologies to create a real time map of the data center facility. This outcome improved the search time it took for workers within the facility to find a specific box, which decreased the time to solve and close a client ticket overall.

Fig 4. Requirement definition sketches

Fig 4. Requirement definition sketches

Fig 4. Requirement definition sketches

Fig 5. Adaptive view of the product

Fig 5. Adaptive view of the product

Fig 5. Adaptive view of the product

Fig 6. Cage detail view - Map blueprint

Fig 7. No activities empty state

Fig 6. Cage detail view - Map blueprint

Fig 7. No activities empty state

Fig 6. Cage detail view - Map blueprint

Fig 7. No activities empty state

The bottom line

A more efficient way to find boxes and solve tickets was created, improving the technicians workflow and reducing the overall time clients had to wait for a technical problem to be resolved.

The bottom line

A more efficient way to find boxes and solve tickets was created, improving the technicians workflow and reducing the overall time clients had to wait for a technical problem to be resolved.

The bottom line

A more efficient way to find boxes and solve tickets was created, improving the technicians workflow and reducing the overall time clients had to wait for a technical problem to be resolved.

Interested? Say hello!

Hit me up at

camiorozco2@gmail.com

Interested?
Say hello!

Hit me up at

camiorozco2@gmail.com

Interested? Say hello!

Hit me up at

camiorozco2@gmail.com